Public Holiday Closures
Friday 19 April 2019
Monday 22 April 2019
Monday 6 May 2019
Wednesday 25 December 2019
Thursday 26 December 2019
Wednesday 1 January 2020
Thursday 2 January 2020
Consultations are by appointment only. Telephone 01786 463831 and ask for an appointment with the doctor or nurse.
If you wish to see a particular doctor you may have to wait longer.We try our best to keep to our allocated times (10 minutes for a single appointment). Please try to do the same and arrive on time, it may not be possible to get seen if you arrive late for your appointment.. If you cannot keep your appointment, contact us so that it can be made available for someone else.
One Appointment is for ONE patient only Please make a separate appointment for each person wishing to see the doctor or nurse, this includes families and young children.
GP only Monday to Friday 9.00 - 10.30am. No need to pre-book. You cannot specify what doctor you want to see.
Evening Doctor appointments are pre-bookable on a Tuesday from 6.00pm
Monday - Friday 13.45 only - Must be pre-booked either by phone or coming into the surgery during opening times 8.00am - 6.00pm
For Sexual Health, NHS Travel appointments, or Child Vaccinations, please contact reception to book, as these are done at set times and are not possible in a walk-in or regular GP appointment.
If you think your condition needs urgent attention please call the medical centre reception on 01786 463831. Please advise the receptionist briefly of your emergency. The receptionist will take your details and a telephone number and will pass this information to the on-call GP who will return your call and discuss in more detail your symptoms and arrange an appointment as necessary.
Urgent cases will always be seen promptly but, you may not specify a GP in particular to see. If you need urgent advice, a doctor is always on-call between the hours of 8.00am to 6.00pm Monday to Friday.
If you wish to speak to a doctor during normal hours, we have telephone consultation appointments that may be booked through reception.
These appointments are at 13.45 pm each day.
Please phone after 2.00pm for your results. Your call will be dealt with in strictest confidence by the Reception staff who, acting on your Doctor’s instructions, will advise you if you need to make an appointment to see the doctor.
Please be aware that we can only give results to the patient concerned as we are bound by very strict rules of confidentiality.
Note: many results take longer to come back than others as some tests are sent to labs in Glasgow to be tested.
If possible, please try to contact reception before 10am if you require a home visit.
The doctor on-call may phone you back to get more information, or it may be that it can be dealt with over the phone, it may be more appropriate to send a nurse, or it may be required that you attend the hospital.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities equipped in the medical centre for examining and treating patients.
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