Appointments
Routine Appointments
Consultations are by appointment only, unless within the walk-in clinic (9.00am -10.30am). Telephone 01786 463831 and ask for an appointment with the doctor or nurse.
If you wish to see a particular doctor you may have to wait longer. We try our best to keep to our allocated times (10 minutes for a single appointment). If you have more than one issue to discuss, please book a double appointment. Please try to do the same and arrive on time, it may not be possible to get seen if you arrive late for your appointment. If you cannot keep your appointment, contact us so that it can be made available for someone else.
One Appointment is for ONE patient only Please make a separate appointment for each person wishing to see the doctor or nurse, this includes families and young children.
Walk-in surgery
GP only Monday to Friday 9.00 - 10.30am and pre-discussed blood appointments. No need to pre-book. You cannot specify what doctor/and or nurse, you want to see.
Evening Appointments
Evening doctor appointments are pre-bookable on a Tuesday from 6.00pm.
Telephone Consultation
Monday - Friday 13.45 only - Must be pre-booked either by phone or coming into the surgery during opening times 8.00am - 6.00pm.
Specific Clinics
For Sexual Health, NHS Travel appointments, please contact reception to book, as these are done at set times and are not possible in a walk-in or regular GP appointment. If in doubt, phone and contact reception.
Urgent/Emergency Appointments
If you think your condition needs urgent attention please call the medical centre reception on 01786 463831. Please advise the receptionist briefly of your emergency. The receptionist will take your details and a telephone number and will pass this information to the on-call GP, who will return your call and discuss in more detail your symptoms and arrange an appointment if necessary.
Urgent cases will always be seen promptly, but you cannot specify a GP, it will be the one on-call. Be aware, you cannot specify male or female, however, if the GP feels you need to be seen by one, this will be taken into account.
If you need urgent advice, a doctor is always on-call between the hours of 8.00am to 6.00pm Monday to Friday.
*IF YOU HAVE AN EMERGENCY WHEN WE ARE CLOSED, PLEASE CONTACT NHS 24 111, OR DIAL 999 IF IT IS A LIFE-THREATENING EMERGENCY*
