CORONAVIRUS - COVID 19
Coronavirus is becoming more prevalent in Scotland.
If you think you are experiencing symptoms of coronavirus, in the first instance please do the self-assessment available at www.nhsinform.scot
If you then feel you need further please telephone 111
PLEASE DO NOT COME IN TO THE SURGERY.
IMPORTANT CORONAVIRUS (COVID-19) INFORMATION: SUSPENSION OF APPOINTMENTS
Due to the developing situation of COVID-19 (coronavirus), we are going to suspend our walk-in clinics and routine GP appointments including sexual health for the foreseeable future.
Please DO NOT attend the medical centre for appointments.
From Monday 16th March 2020 if you have a pre booked appointment we will contact you. If you feel you need medical attention/advice, please phone us on 01786 463831 between 9am - 11am and 2pm - 4pm for routine matters. A GP will call you back and arrange appropriate care.
We are also suspending online booking at this time.
If you are symptomatic please self-isolate and seek medical advice from contacting the above number or NHS 24 on 111. The latest advice can be found on nhsinform.scot
**This is an on-going situation. We will update practice information regarding future appointments, any any additional updates on the running of the practice during this time, on the website and through patient texts. Please make sure your contact information is up-to-date**
We are an established Medical Practice and take pride in offering a friendly personal service.
The Medical Centre was built in 1992 and is situated on the University campus. Any person living within the practice catchment area may apply to register. Whilst our services are predominately aimed at patients in tertiary education, we welcome all those living in our catchment area.
University Parking Notice
While parking for NHS patients has been free by using a 'token' system, due to misuse we have now replaced this with a ticket that will be issued by the front desk when you check in (if using the self-service check in, please ask a receptionist for one).
Please note - due to circumstances outwith our control - the University Parking is just trialling this until 2020. If successful, we should hope to provide free parking for patients. Please be aware of the possibility that the University may decide to charge NHS patients for parking in the future, if the current ticket system is not deemed suitable.
Stirling North West Cluster GP Practices are asked to officially stop the 0-5 childhood vaccination programme on 1st October 2019.
As of this date, 1st October 2019 there will be no 0-5 childhood immunisation clinic at Airthrey Park. All children from the ages of 0-5 (preschool) will be required to visit Bridge of Allan Health Centre for their immunisations. The contact number for this clinic is 01786 454599.
You will receive a letter in the post regarding when your child's vaccinations are due, and to attend Bridge of Allan Health Centre. Those who have not been able to attend their pre-assigned vaccination appointment will be re-assigned automatically.
I have a medical problem - who do I see?
Please be aware that your first point of call may not always be a GP (Doctor). Other healthcare professionals may be better suited. Review the below information:
Practice Nurses can help you with:
Sexual health check-ups (if female and not symptomatic), repeat contraception pills (as long as you have had them prescribed at the practice before), asthma check ups, smear tests, travel vaccinations (8 weeks before you are due to depart), BP checks, blood tests, ECGs, diabetic reviews, CVD reviews, wound dressings, Implant/ Nexplanon insertions (Thursdays only).
The Pharmacy can help you with:
UTI's (between 16-65, non recurrent and not pregnant), emergency contraception, thrush (age between 16-60), conjunctivitis, skin infections (eczema, cellulitis, nail infections, bites, verrucas), minor aliments (less than 5 days), nasal problems - coughs, colds and sore throats, hayfever, earache, smoking cessation, pain relief, and medication queries.
Please note our in-house pharmacist Priya will also be able to assist with some of these issues, please phone us to discuss.
Opticians can help you with:
Any eye problems - please consult your optician.
For minor muscle or joint problems, if you are over 16, please visit nhsinform.co.uk/msk
Or call 0800 9179390 Monday - Friday 9.00am - 5.00pm and speak to a call handler who will be able to direct you to the right care.
If in doubt:
Please phone reception and they will advise you - or make an appointment with your GP.
Minor injuries (cuts, bruises, fractures, injuries):
Please contact the Stirling Health and Care Village Minor Injuries (we do not have X-Ray facilities here, and your GP would advise you to attend Minor Injuries in this instance). To save wasted time on your part and a GP's please attend Minor Injuries. This includes burns, wounds, sprains, scrapes, cuts, minor eye, head, neck, ear (not infection) injuries and broken bones.
Open 9.00am - 9.00pm
Note - they are unable to treat minor illnesses, back or hip injuries.
If out-of-hours, please attend Forth Valley Royal Hospital Emergency Department.
***If you are experiencing a medical emergency, whether it is within practice hours or out of hours, such as chest pain, loss of consciousness/collapse, symptoms of a stroke, anaphylaxis, breathing difficulties, head injuries, severe bleeding that cannot be stopped, chocking or severe abdominal pain please attend the Emergency Department or call a 999 ambulance.***
BOOKED appointment at our Lifestyle Clinic (or if female and not symptomatic - nurse appointment)
Or contact Central Sexual Health- 01324 566693
(Site updated 26/03/2020)